Uploading files to Resources or Drop Box using WebDAV with AnyClient

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WebDAV (Web-based Distributed Authoring and Versioning) allows you to upload and download large files, multiple files, or folders of files to your site more easily.

The AnyClient software is available for download for Windows, Mac OS X, and Linux/Solaris; you can also use it on the web, regardless of operating system. For other modes of connecting to WebDAV, see Uploading files to Resources or Drop Box using WebDAV with Windows and Uploading files to Resources or Drop Box using WebDAV with Mac OS X.

Before you set up WebDAV, at least one object (i.e., file or folder) must be in the destination Resources or Drop Box tool. For help, see Resources or Adding, editing, or deleting an item in Drop Box.

Saving files directly to WebDAV (i.e., from within an application, such as Word, Excel, or Internet Explorer) does not work reliably. For best results, save the file to your computer first, and then upload it to your site.

Note: Filenames that include certain characters cannot be accepted. For a list of unsupported characters, see Unsupported characters.

To check your site quota and usage (if applicable), in the Resources tool, click Check Quota.

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Accessing the software

You can choose to download the software or access it via the web:


You can download AnyClient free of charge. After installing it, continue to the instructions below for Connecting to your site.

Web access

Note: Some users may experience difficulties uploading folders or uploading to sub-folders when using the web-based version of AnyClient.

To use the web-based version of AnyClient:

  1. From the AnyClient page, click AnyClient Web.

  2. If you have already set up an AnyClient web account, click Sign In. If you do not have an account, click Create Free Account and follow the prompts to create one; then sign in.

  3. When the security warning appears, click Run. On a Mac, choose Trust the certificate.

  4. Continue to the instructions below for Connecting to your site.

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Connecting to your site

Once you have AnyClient running by one of the two methods above, you will see two columns; the one on the left is your local system, and the one on the right is the remote system.

To connect to your site's Resources or Drop Box:

  1. At the bottom of the page, click Connect.

  2. In the bottom left corner of the Connect dialog box, click New.

  3. A directory called NewSite will appear in the "Site Manager" column; you can give this a meaningful name if you want to.

  4. Under "General", click in the "Host" field, and enter a URL that points to the destination tool.

    Contact your site administrator for the URL's format. It will likely include the siteID for your site. Alternatively, you may be able to find the URL by going to the site and tool you want to connect to and clicking Upload-Download Multiple Resources; you will generally find instructions that include the URL.

    Note: For instructions on finding your siteID, see Determining your site's siteID.

  5. Type your regular login credentials in the "Username" and "Password" fields.

  6. From the "Protocol" drop-down list, choose WebDAV.

  7. Click Connect.

After a few seconds, the "Remote System" column on the right will display the files and folders in your site. Navigate into folders by double-clicking them. Click to select the file or folder you want to copy, and click the arrows ( >>  or  << ) to copy it to the destination location.

When you have finished copying files, click Disconnect.

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